HomeCorporateLEVEL 4: SUPPORT

LEVEL 4: SUPPORT

LEVEL 4: SUPPORT - STAY ON TRACK WITH PREVENTIVE MAINTENANCE.






It lets you concentrate on operating your business while BMK handles the preventive maintenance services, scheduled and provided at planned intervals.

Dealer-delivered services in Level 4: SUPPORT include:

  • Condition monitoring for your fleet, including inspections, S.O.S, electronic data, reports and more
  • On-site PM services, including maintenance parts and labor
  • Proactive, expert monitoring of your fleet
  • CSA – Customer Support Agreements

Equipment maintenance and repair services in Level 4: SUPPORT are the best way to ensure your maintenance is performed correctly and on time—from machines to generators.

With Level 4: SUPPORT, you can leave the details to Al-Bahar and concentrate on managing your business, not your maintenance.

To protect your investment in equipment, we offer a wide range of Customer Support Programs / Agreements, such as:

  1. Preventive Maintenance Programs (PM)
  2. Technical Analysis Level I (TA1) Inspection Programs
  3. Technical Analysis Level II (TA2) Inspection Programs

Effective Preventive Maintenance is one of the most cost-effective ways to keep your machines operating effectively. We can provide you with a customised Preventive Maintenance Program that you can apply yourself, using convenient parts kits that are suited to your unique needs. Alternately, our experienced technicians can carry out this service at very nominal charges, at your site or at our workshop. Our fully equipped PM vans manned by experienced technicians carry our thousands of Preventive Maintenance jobs every year, saving our customers expensive downtime and also freeing customer resources to focus on their core activities while leaving equipment maintenance to the experts.

TA1 is a comprehensive free inspection program. It is based on visual and operational observations of performance indicators. Inspection results are reported using inspection check lists and comments related to equipment performance

TA2 is required to pin point performance problems identified in TA1. It requires the use of specialized diagnostic tools and extensive knowledge to interpret test results. It gives a clear, in-depth indication of the condition of your equipment. TA2 is a cost and down-time saving program that tells you exactly what you need to repair and when. A fully detailed inspection and diagnostic report is submitted for each inspection, along with performance analysis and recommended course of action

In addition to the above, you will get the services applicable for Level 1: Access, Level 2: Inform & Level 3: Advise.